Summary print

Preview & Print

Properties

Steps (14) arrow_drop_up arrow_drop_down
Business registration  (3) expand_more expand_less
Obtain import permit  (2) expand_more expand_less
Obtain shipping documents  (1) expand_more expand_less
Customs Clearance  (1) expand_more expand_less
Release at Nuku'alofa seaport  (7) expand_more expand_less

4
Apply for import permit
(last modified: 24/05/2024)

Timeframe ( see details )

Waiting time until next step

0 mn  -  10 mn
2 days  -  15 days

Contact details

Entity in charge

Ministry of Agriculture, Forests and Food

Alaivahamama'o Bypass Rd , Ma'ufanga
Tel: +67623038
Website: www.mafff.gov.to
Directions: Google maps

Unit in charge

MAFF - Quarantine Office

Mon: 08:30 - 12:30, 13:30 - 16:30
Tue: 08:30 - 12:30, 13:30 - 16:30
Wed: 08:30 - 12:30, 13:30 - 16:30
Thu: 08:30 - 12:30, 13:30 - 16:30
Fri: 08:30 - 12:30, 13:30 - 16:30
Closed during lunch hours from 12:30 - 1:30

Person in charge

Tauata Lotoaniu

Quarantine Officer
Tel: +67624257
Email: tauata.lotoaniu@gmail.com

Expected results

Payment Receipt-Export Permit

Requirements

1. Application for a Permit to Import Plants/Plant Material/Goods
Application for a Permit to Import Plants/Plant Material/Goods (original)
Completed by applicant

Time frame

For other countries than NZ/AUS/USA with higher associated risk,the process of issuing the import permit takes longer
Waiting time in queue: max  5mn
Attention at counter: max   5mn
Waiting time until next step: min   2 days - max   15 days

Legal justification

Complaints: Ministry of Agriculture, Forests and Food

Entity in charge

Ministry of Agriculture, Forests and Food

Alaivahamama'o Bypass Rd , Ma'ufanga
Tel: +67623038
Website: www.mafff.gov.to
Directions: Google maps

Unit in charge

MAFF - Quarantine Office

Mon: 08:30 - 12:30, 13:30 - 16:30
Tue: 08:30 - 12:30, 13:30 - 16:30
Wed: 08:30 - 12:30, 13:30 - 16:30
Thu: 08:30 - 12:30, 13:30 - 16:30
Fri: 08:30 - 12:30, 13:30 - 16:30
Closed during lunch hours from 12:30 - 1:30

Person in charge

Siutoni Tupou

Head of Quarantine & Quality Management Division
Tel: +67624922 / +67624257
Email: siutonit@gmail.com
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